Project Manager, DTC Delivery Experience


 
At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

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Do you have a passion for development and how supply chain can drive sales growth through outstanding customer experience? Do you enjoy working cross functionally in the intersection of Sales, Supply Chain and Digital? Do you want to be part of a growing team with high ambitions who is here to take Fiskars Group’s DTC business to the next level? If so, this might be the role for you!
Fiskars Group’s Direct to Consumer (DTC) team is now looking for a
Project Manager, DTC Delivery Experience
Fiskars Group is at the start of a journey to build a substantial direct-to-consumer business for our portfolio of brands. The ambition is to grow 3x and more over the coming years.
As a project manager, your job is to contribute to DTC sales growth by developing solutions and driving initiatives end to end in the DTC fulfillment area to ensure product availability and competitive delivery services. You will be joining a key strategic program to ensure the growth of Fiskars into the next 100 years.
Some of your key Responsibilities
  • Driving development initiatives through the full project lifecycle from project initiation and all the way to implementation and hand-over of solutions and processes to the line organization
  • Driving pre-studies and creating business cases s to land strategic choices and roadmap related to DTC Fulfillment, such as fulfilling from stores or using DCs cross brands
  • Work with the line organization with constant improvement of the operational processes based on set KPIs


You will be part of the Delivery Experience team within the global DTC organization. You will collaborate with eCommerce teams, Supply Chain, Digital & IT and Global Process Owners.
About you
We are seeking a professional with passion for consumer experience and retail/e-commerce supply chain. A person that is comfortable working cross-functionally and can translate sales and customer experience aspirations to solutions and processes and make them come to life. We believe you are result and action oriented, analytical, strategic and able to connect the dots. You are structured, collaborative and self-starting and enjoy being part of dynamic environment.
Requirements
  • MSc or similar
  • 5+ years of experience in retail supply chain, ideally with a business development background
  • Broad business understanding including strong financial awareness and ability to identify tech implications and dependencies
  • Project management skills
  • Change management experience
  • Experience of working in a global matrix organization
  • Experience from defining and implementing omni channel fulfillment solutions i.e. connecting online and offline sales from a fulfillment point of view is considered an asset

We expect this position to be located in Helsinki/Finland, Glostrup/Denmark or Stockholm/Sweden.
In case you'd like to hear further details please contact the hiring manager Fabian Baumberger, Senior Manager, DTC Delivery Experience
fabian.baumberger@fiskars.com
Please leave your application through our recruiting system no later than August 6th, 2023.
Looking forward to receiving your application!
Last day of application:
2023-08-05
Fiskars Group is the global home of design-driven brands for indoor and outdoor living. Our brands include Fiskars, Gerber, Iittala, Royal Copenhagen, Moomin by Arabia, Waterford, and Wedgwood. Our brands are present in more than 100 countries and we have more than 350 own stores. We have 7,000 employees and our global net sales in 2022 were EUR 1.2 billion.
We are driven by our common purpose: Pioneering design to make the everyday extraordinary. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth.
Read more:
fiskarsgroup.com

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